synthetic surface warranties

Bioscapes Group is passionate about building synthetic surfaces that last. We take responsibility for our builds and provide them with a warranty so you can be confident that you have a quality synthetic sports field for your club or retirement village.

warranty of bioscapes group synthetic surfaces

Please note that these synthetic surface warranties are not applicable to all existing bases and reinstallation of existing surfaces.

BASE: SPORTCRETE ENGINEERED BASE ONLY: 3 YEARS (PRO-RATA)

Covers integrity of base (not sub-base subsidence) it does not cover excess submergence or slow drainage is subject to normal wear and tear.

Storm: Rain events may cause storm damage are not included in this warranty.

Warranty is limited to replacement of materials, provision of any necessary labour and specialist equipment.  All other costs are to be borne by the owner.

Pro Rata Warranty Rate

Year 1 = 100% Year 2 = 65 % Year 3 = 33 % Year 4+= 0%

WOVEN & UNDERLAY SURFACE: 7 YEARS (PRO-RATA)

The above warranty applies provided:

The green is maintained in accordance with the Maintenance Schedule for the full warranty period, the correct vacuum must be used and correct chemicals.

 The green is used solely for the purpose intended i.e. Bowls.

Correct bowling equipment is used i.e. Flat sole shoes, bare or stocking feet, the correct wheelchair must be used. These chairs are available from Bioscapes Group Pty Ltd and are made in Brisbane especially for bowling greens both synthetic and turf.

Excessive dropping and/or dumping of bowls is restricted, this can damage the surface and the Sportcrete base top. Is not subject to misuse, abuse, vandalism or any circumstance outside normal parameters use and weather. 

Repair or service work not to be carried out by any party other than those approved by Bioscapes Group Pty Ltd 

Warranty is limited to replacement of materials, provision of any necessary labour and specialist equipment.  All other costs are to be borne by the owner.

Pro Rata Warranty Rate

Year 1 = 100% Year 2 = 70% Year 3 = 50% Year 4 = 30% Year 5 = 20%

Year 6 = 10% Year 7 = 5% Year 8+ = 0%

INSTALLATION – 12 MONTHS INCLUDES LABOUR, STITCHING, SMOOTH-EDGE

Owners Liability

Year 1 = 0% Year 2 = 100%

a word from our clients

Bioscapes were always quick to respond to any phone call, email or message left for them. When working with their team there was no nonsense, minimum of fuss and an absolute can do attitude. Nothing ever seemed like a problem and the collaboration was first rate. We are very pleased with our synthetic surfaces and the Homeowners at Berwick Waters love the new croquet and pickle ball courts. I would very happily recommend Bioscapes and wouldn’t hesitate to do so.

John Beveridge

We have been working with Bioscapes for some time now for ongoing maintenance of our bowling green. The team are very professional and are always great to deal with, with services booked in well in advance so that we can notify our bowlers. The team also provide clear feedback on any ongoing maintenance recommendations. I’m confident to recommend Bioscapes Group to anyone looking to install or service a synthetic service.

Rebecca Furjan

Bioscapes Groups’ communication is very good, they always let you know when they are going to be on site. It was an excellent experience working with them, they always turn up the day that they book in and would let us know of any delays. Personally I am very happy with how our clubs bowling green turned out and I know our residents are too. Our annual services keep it constantly looking fresh. I would very happily recommend Bioscapes Group to anyone looking to build a synthetic surface sporting area or get their bowling green serviced.

John Vanhouten

Read more testimonials from our clients!